Meridian Claims SupportMarine and commercial claims support
Claims support for US insurance and trade firms

Claims experience from all three sides: insurer, surveyor and insured.

We assemble marine cargo claims, review survey reports and coverage, check policies and draft the paperwork. Your licensed adjuster, broker or attorney reviews it and signs. The work is done from India by a claims professional who has handled claims for an insurer, a survey firm and a corporate policyholder.

Services

Four kinds of work, all delivered behind your own licensed team

You stay the name on the file. We do the reading, checking and drafting that takes your people the most time.

Marine cargo claims, survey review and recovery support

Claim files built from the shipping documents, with a coverage review and a draft recovery demand against the carrier. First loss and final survey reports are checked for gaps in cause of loss, quantification, salvage and recovery.

For
Cargo insurers, importers, exporters, freight forwarders, recovery firms, marine adjusters
Extra
Surveyors appointed, briefed and supervised for losses in India

Back-office claims work

File reviews, coverage analysis, claim summaries, and first drafts of reservation-of-rights and denial letters for your adjuster to finalise.

For
Independent adjusting firms, third-party administrators, managing general agents
Lines
Property, casualty and marine

Policy checking for brokers

Issued policies checked line by line against the quote and binder, coverage comparisons across markets, and renewal summaries your clients can read.

For
Commercial retail and wholesale brokers
Output
A discrepancy list with page references

Research support for coverage counsel

Policy-wording analysis, claim chronologies and research memos prepared for US attorneys, who direct the work and decide how to use it.

For
Insurance coverage and subrogation law firms
Output
Memos and chronologies with sources cited
How it works

From your inbox to a file ready for signature

  1. Send the file

    Share the documents through your own secure folder or system. We work inside it and keep no copies after delivery.

  2. Agree scope and price

    You get a short note on what will be delivered and a fixed price per file before any work starts.

  3. We prepare it

    Checklist, coverage note, summary and draft letters, written overnight while your office is closed.

  4. You review and sign

    Your licensed adjuster, broker or attorney reviews, edits and issues the work in your firm's name.

About

Run by a claims professional who has worked as insurer, surveyor and insured

Meridian Claims Support is led by Narinder Khanna. He has handled claims from every seat at the table: assessing them for an insurer, supervising the surveyors who investigate them, and preparing them for a corporate policyholder.

That is why a file from us reads the way an insurer, a surveyor and a claimant each expect it to. He currently advises a law firm on insurance claims as a consultant.

His large-loss experience includes a USD 5 million marine claim, which he handled as the insurer's Senior Claims Executive alongside the international law firm the company appointed.

  • InsurerSenior Claims Executive, Property and Casualty department, Tawuniya Insurance Company, Riyadh. Mostly marine claims, working with international brokers and surveyors. Later compliance specialist for SAMA, the Saudi insurance regulator.
  • SurveyorDeputy General Manager at a Delhi-based insurance survey firm. Led a team of 40 surveyors on spot and final surveys and reviewed their First Loss and Final Survey Reports for marine claims.
  • InsuredInsurance Manager for a Mumbai-based export house with 18 factories in Gujarat. Two fire claims, of INR 10 million and INR 15 million (roughly USD 120,000 and USD 180,000), settled in full.
  • Law firm consultantConsultant on insurance claims to a law firm in India.
  • QualificationsDiplomas from the Insurance Institute of India (AIII) and CII London in insurance law, reinsurance and aviation insurance. LL.B. and B.Com (Hons.).
Scope

What we do, and what stays with you

We do

  • Prepare, check, summarise and draft for your review
  • Work under your confidentiality terms and data rules
  • Coordinate surveyors and documents in India and the Gulf

We do not

  • Act as a public adjuster or represent policyholders against insurers
  • Adjust or settle claims, or give US legal advice
  • Contact your insureds or claimants unless you ask us to
Pilot offer

Try five files at a fixed price per file

Send five real files of one type. Judge the quality and turnaround against your own team's work, then decide whether to continue. There is no retainer and no minimum commitment.

Contact

Tell us what kind of files you handle

A short email with the line of business and your monthly volume is enough to start. Please do not send claim files or confidential information until an engagement is confirmed in writing.

Email info@meridianclaimssupport.com
Phone and WhatsApp (India) +91 83758 26276 Available for calls 6:30 pm to 10:30 pm India time, which is the morning on the US East Coast.